Please feel free to contact us.
The fastest way to reach us is via email or using our feedback form.
We guarantee response within 24 hours, but usually much sooner!
Technical Support
Please include:
Product name and version, Detailed description of the problem, Your computer configuration(processor, amount of RAM, Videocard, etc.), Windows version.
You can send your comments, suggestions and questions about our games. Let us know what you'd like to see in future versions! Your feedback is very important to us!
Here is a list of Frequently Asked Questions:
Q: My hard drive has been crashed, how can I re-download a game I purchased?
A: Just email to our support team with your registration code. Or, if you lost it just inform us your name and email used in order, and you will get a new download link.
Q: I am getting an error “No hardware acceleration found.” in AirStrike.
A: You need to ensure you have OpenGL compliant 3D hardware accelerator and the latest drivers installed for your particular video card.
Q: How do I know if I have any hardware acceleration?
A: Well, if your video card’s name sounds something like ‘GeForce’ or ‘Radeon’ then this is a hardware accelerated video card and the game will work fine with this. Or you can try to run our game on any other hardware to see if the game runs.
It is recommended that you make sure you are using the latest drivers for your video card. If you have any problems (such as crashing, freezing, slow) they can almost always be fixed by simply replacing your outdated video drivers.
Check the video card manufacturer website. Here is a short list of such companies and their products.
Product name and version,